Frequently Asked Questions

Which other countries do you ship from?

Aside China, we ship from Bangladesh to Nigeria.

Do you have offices in other states aside Lagos?

Yes, we have an office in Owerri, Imo State.

If I am not in Lagos, can you help me transport my goods to my state.

Yes, we can assist in helping you transport your goods to any other states within Nigeria. However, we have a company policy to this effect.

Can your company help us do procurement?

Yes, our procurement department can help you buy from any china website  (1688, Alibaba) and also from Bangladesh factories we would recommend for you.

Can your company help us pay foreign currencies to our suppliers.

Yes, we can pay your supplier into any of their China bank account, Alipay, Wechat and we can also pay Takar to Bangladesh on your behalf.

How long does your sea shipping take?

Our sea shipping takes 2 months. Except in rare cases (e.g. unforeseen circumstances) it can exceed.

Can your company ship bale/used item?

No. They’re highly contraband and it could put us in trouble if detected.

How long does your air cargo take?

Our air cargo shipment arrives within 6 – 8 days, except for HK goods which may take up to 14 – 21 days.

Can your company wait for all my goods to arrive chinese warehouse before shipping?

Yes, provided you give instructions ahead before your goods arrive our China warehouse. However, we can only wait for parcels for a duration of 2 weeks, after which we will ship your goods. We ship Air Cargo every Tuesday and Friday. We load container every Fridays.

Do you have online support?

Yes, we do. Our online support is active 24/7. You can call for enquiries and guidance.

OUR LOCATIONS

Landmark Plaza, 26, Ipodo street off Oriyomi street Ikeja Lagos.

GET IN TOUCH

For inquiries, complaint, suggestions, contact support support@kashgloballogistics.com

HOTLINE 24/7

Call our customer care line
+2348081730003
Our hotline is on 24/7.